Damage and Travel Protection

Protect your property against damage and simplify management.

Plus give guests the option to purchase travel protection so they can book your vacation rental home with confidence.

Here's What Damage Protection Can Do:

  • Covers repair and replacement costs of damaged items by renters with coverage amounts up to $3,000.
  • Eliminates the need to collect large security deposits and refund them at check-out.
  • File claims online through an easy to use dashboard.

Here's What Travel Protection Can Do:

  • Standard Protection: Protects 100% of guest reservation investments in case of cancellation, delay or interruption for 30 covered reasons including: illness, injury, natural disasters, or travel delays.
  • Enhanced Protection: "Cancel For Any Reason" Travel Protection option is also available which includes all the coverage of Standard Protection plus 60% reimbursement of guest reservation investments for non-covered reasons.
  • Reassures guests and enhances their trip planning confidence so you can receive more bookings.

Easy Claim Process

Claims can be made online or over the phone and instructions are included with the policy documents delivered when coverage is opened. Damage protection claims are payable to the vacation rental manager directly, and travel claims are payable directly to the guest.

Frequently Asked Questions About Damage & Travel Protection

Both Damage & Travel Protection are paid for by the guest. Coverage for damage protection is for the rental, whereas coverage for travel protection is for the guest's reservation investment. Coverage is billed at the time the reservation order is reviewed and approved by the vacation rental manager.

Damage protection can be opened for last minute reservations, however, standard travel protection requires 30-days advance notice and enhanced travel protection requires 15 days advance notice to be available for purchase. In order for a guest to purchase travel protection they must opt-in when placing their booking online. The guest can also purchase travel protection at a later date or if their order is keyed into the system by the property manager.

No, Travel protection is available for US residents only. In addition, enhanced travel protection is not available for residents of Washington & New York at this time.