The Importance of Taking and Publishing Guest Reviews
Vacation Rental Desk's professional websites come with a guestbook so you can share positive guest reviews and past experiences directly on your site. After a stay at your vacation rental, guests have the opportunity to write a review about their experience.
Credibility & Guest Assurance
Guest reviews help bolster your rental's legitimacy in the online sphere and add credibility to the amenities and features you share on your website.
Many consumers today say they wouldn't purchase a product without first doing some research and reading the reviews. The same goes for vacation rentals!
Think of it like Amazon: the online retailer is widely known for providing extensive reviews for all products sold on their site. Would you buy an expensive new blender on Amazon without first reading the product reviews? Probably not! Provide your guests with the same kind of autonomy and security by publishing guest reviews on your website. A guest will feel more comfortable
Where To Post Guest Reviews
You can find the Guestbook under the Settings >> Website tab of your Member Dashboard.
Also, make sure to mark orders as "Closed" after the guest checks out. Doing so will send the automated "Check-out Email" to guests with a link to post their own reviews.
If you've never taken reviews before in your vacation rental business, consider going through past orders and sending out review requests to previous guests. To do this, open an order and click "Email Guest," then choose "Guest Review Request."